Privacy Policy

1. Introduction

Welcome to Yagodnaya-Sliva ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website at www.yagodnaya-sliva.com (the "Website"), interact with us, or use our services.

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Information

• Contact information (such as name, email address, mailing address, and phone number)
• Demographic information (such as age, gender, and country of residence)
• Booking information (such as travel dates, preferences, and special requests)
• Payment information (such as credit card details, billing address, and transaction history)
• Account credentials (such as username and password)
• Communications (such as emails, chat messages, and feedback)

Non-Personal Information

• Usage data (such as pages visited, time spent on pages, and navigation paths)
• Device information (such as IP address, browser type, operating system, and device identifiers)
• Location data (such as general geographic location based on IP address)

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• To provide and maintain our services
• To process and manage your bookings and transactions
• To communicate with you about our services, promotions, and events
• To personalize your experience and deliver content relevant to your interests
• To improve our Website, products, and services
• To respond to your inquiries, comments, or concerns
• To prevent fraud, security breaches, and other potentially prohibited or illegal activities
• To comply with legal obligations and enforce our terms and policies

4. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Travel Partners: We may share your information with hotels, tour operators, transportation companies, and other travel partners to fulfill your booking requests.
• Affiliates: We may share your information with our parent company, subsidiaries, and affiliates for the purposes described in this privacy policy.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, rent, or lease your personal information to third parties without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Necessary Cookies: These cookies are essential for the Website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website. This helps us to improve the way our Website works.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

For more information about cookies and how to manage them, please see our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We take steps to ensure that your information is treated securely and in accordance with this privacy policy. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us:

• By email: [email protected]
• By phone: +44 20 7128 1048
• By mail: Data Protection Officer, Yagodnaya-Sliva, 123 Regent Street, London, W1B 4HZ, United Kingdom