Yagodnaya-Sliva Logo Yagodnaya-Sliva
  • Destinations
  • Services
  • About Us
  • Blog
  • Contact

Terms of Service

Last Updated: May 1, 2023

Table of Contents

  • 1. Agreement to Terms
  • 2. Intellectual Property Rights
  • 3. User Accounts
  • 4. Bookings and Reservations
  • 5. Payment Terms
  • 6. Cancellation and Refund Policy
  • 7. Limitation of Liability
  • 8. Indemnification
  • 9. User Conduct
  • 10. Termination
  • 11. Changes to Terms
  • 12. Governing Law
  • 13. Contact Us

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Yagodnaya-Sliva ("we," "us," or "our"), concerning your access to and use of the website at www.yagodnaya-sliva.com (the "Website") as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.

You agree that by accessing the Website, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Website and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

2. Intellectual Property Rights

Unless otherwise indicated, the Website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United Kingdom, international copyright laws, and international conventions.

The Content and the Marks are provided on the Website "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Website, the Content, and the Marks.

3. User Accounts

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

When creating an account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

4. Bookings and Reservations

When you make a booking or reservation through our Website, you are entering into a contract with the respective travel service provider (e.g., hotel, tour operator, transportation company). We act solely as an intermediary between you and the travel service provider.

By making a booking through our Website, you warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into contractual agreements.
  • You are authorized to use the payment method provided and have sufficient funds to cover the cost of the booking.
  • The information you provide about yourself and any travel companions is accurate and complete.
  • You will comply with all terms and conditions of the travel service provider, including any age restrictions, behavior guidelines, or check-in/check-out requirements.

We reserve the right to refuse, cancel, or modify any booking at our sole discretion, with or without notice to you.

5. Payment Terms

All payments made through our Website are processed securely using third-party payment processors. By providing your payment information, you authorize us to charge the amount due for your booking to the designated payment method.

The prices displayed on our Website are in British Pounds (GBP) unless otherwise specified. All prices include applicable taxes unless stated otherwise.

Some bookings may require a deposit at the time of reservation, with the balance due at a later date. The specific payment terms will be clearly communicated during the booking process.

If the payment fails or is declined for any reason, we reserve the right to cancel your booking. We are not responsible for any additional charges or fees imposed by your financial institution or payment provider.

6. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the travel service provider and the specific booking conditions. The applicable cancellation policy will be clearly communicated during the booking process and in your booking confirmation.

In general:

  • Cancellations must be made in writing, either through your account on our Website or by contacting our customer service team.
  • Refunds, if applicable, will be processed using the same payment method originally used for the booking.
  • Processing times for refunds depend on your financial institution and may take up to 14 business days.
  • Some bookings may be non-refundable or subject to cancellation fees, as specified in the booking conditions.

For changes to your booking, please contact our customer service team as soon as possible. Changes may be subject to availability and additional charges.

7. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Website or any travel services booked through the Website.

We are not responsible for:

  • Actions, omissions, or negligence of travel service providers or other third parties.
  • Personal injury, property damage, or other losses resulting from your participation in travel activities.
  • Flight delays, cancellations, or changes made by airlines or transportation companies.
  • Force majeure events, including but not limited to natural disasters, terrorism, strikes, or government actions.
  • Loss, theft, or damage to personal belongings during your travel.
  • Any inaccuracies or errors in the information provided on our Website.

Our total liability to you for any claim arising out of or relating to these Terms of Service or your use of the Website shall not exceed the amount paid by you for the booking that is the subject of the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Yagodnaya-Sliva and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the Website;
  • Your violation of any term of these Terms of Service;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
  • Any claim that your content caused damage to a third party.

This defense and indemnification obligation will survive these Terms of Service and your use of the Website.

9. User Conduct

By using our Website, you agree not to:

  • Use the Website in any way that violates any applicable local, national, or international law or regulation.
  • Use the Website to transmit or send unsolicited commercial communications.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.
  • Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

10. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms of Service.

If you wish to terminate your account, you may simply discontinue using the Website or contact us to request account deletion.

All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

Any disputes relating to these Terms of Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7128 1048
  • By mail: Legal Department, Yagodnaya-Sliva, 123 Regent Street, London, W1B 4HZ, United Kingdom
Yagodnaya-Sliva Logo Yagodnaya-Sliva

Your ultimate guide to experiencing the charm, beauty, and heritage of the United Kingdom. Tailored travel experiences for unforgettable memories.

Quick Links

  • Destinations
  • Services
  • About Us
  • Blog
  • Contact

Destinations

  • London
  • Edinburgh
  • Lake District
  • Snowdonia
  • Giant's Causeway

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2023 Yagodnaya-Sliva. All rights reserved.

Registered in England and Wales, Company No. 858580246